One strategy to use for adapting the structure of a presentation to a hostile audience is to:

a) include counterarguments and refutations.
b) initiate a question-and-answer session.
c) move from areas of agreement to areas of disagreement.
d) encourage audience participation and feedback.

ANS: c

Communication & Mass Media

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If you were to give a speech on destruction of the Mayan civilization, what would be the best organizational pattern?

a. causal b. topical c. chronological d. spatial

Communication & Mass Media

One suggestion proposed by Lustig and Koester to help improve intercultural competence involves a willingness to

A) discard one's cultural categories. B) reflect on one's own personal preferences. C) admit that one's culture is imperfect. D) accept cultural customs even if a person believes them to be unethical.

Communication & Mass Media