The four stages of culture shock are honeymoon, crisis,

A shy, introverted woman is now terrified because public speaking will be required in her new job. She decides to work her way up by first initiating a conversation with a friend, then asking a few coworkers some questions, then voicing her opinion in a group, and finally giving a speech to a larger audience. What technique is she using?

a. performance visualization b. systematic desensitization c. self-affirmation d. enlarged conversation

A five-to seven-minute speech should have no more than five or six main points in the body

Indicate whether the statement is true or false.