A mini-trial is a voluntary private proceeding in which lawyers for each side present a shortened version of their case to the representatives of both sides.

Shannon has been working in the marketing department of an organization for the past two years. Recently, she has been assigned her first mentee. Although, she has been regularly assigning and assessing the work of other employees, this is her first experience with a protégé. The protégé would be observing Shannon's daily work activities, asking questions, and expecting to gain relevant knowledge. Shannon is a bit nervous, but she is determined to learn a few effective mentoring behaviors that could increase her credibility. Which of the following practices should Shannon adopt to be a good mentor?

A. Referring the protégé to appropriate sources of study material B. Encouraging the protégé to find loopholes that could be personally beneficial to Shannon's career C. Asking the protégé to perform daily activities, such as bringing coffee before work starts D. Telling the protégé essential things though he or she may not want to hear it

Annette is watching her new employee as he executes the steps in making French fries. Her purpose is to make sure he follows the instructions exactly as given. Annette is using ________

A) personal observation B) statistical reports C) mentoring D) nonverbal feedback