The average of team member scores on the Big Five dimensions of conscientiousness, agreeableness, extroversion, and emotional stability is positively correlated with the team?s performance

When the customer's objections are partially true, a salesperson can use the indirect approach to handle the objection

Indicate whether the statement is true or false

Which of the following statements regarding negotiation with Germans is incorrect?

a. Protocol is very important and formal. b. Germans typically use a handshake at the beginning and end of meetings. c. Germans tend to be detail oriented and like technical people as part of negotiations. d. In business, Germans are typically individualistic; however, as people they are very group-oriented.