Discuss the affective events theory
What will be an ideal response?
A model called affective events theory (AET) demonstrates that employees react emotionally to things that happen to them at work, and this reaction influences their job performance and satisfaction. The theory begins by recognizing that emotions are a response to an event in the work environment. This environment creates work events that can be hassles, uplifting events, or both. These work events trigger positive or negative emotional reactions, to which employees' personalities and moods predispose them to respond with greater or lesser intensity. People who score low on emotional stability are more likely to react strongly to negative events. People's emotional response to a given event can change depending on mood. Finally, emotions influence a number of performance and satisfaction variables, such as organizational citizenship behavior, organizational commitment, level of effort, intention to quit, and workplace deviance.
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Indicate whether the statement is true or false
Implicit team norms can be dysfunctional because _____
a. all team norms should be made explicit b. even when dysfunctional, implicit team norms are not discussed and thus the team cannot assess the impact of these norms on team effectiveness c. they are likely to lead to lawsuits d. they are not written down