Whenever you quote someone directly in a speech, you must attribute the words to that person.

Groups of employees who meet on a regular basis during work time to improve quality control and job methods are

a. think tanks. b. quality circles. c. self ?managed teams. d. power groups.

Communication competency

a. as perceived by an individual about him/herself can influence the types of responsibilities he or she will accept in an organization. b. is related to communication apprehension. c. may be described as a summation of preferences and predispositions for organizational communication behavior. d. both a and b e. all of the above