Uncritical, relaxed, and pleasant interactions are known as ______.
a. small talk
b. intensifying
c. initiating
d. experimenting
a. small talk
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Which of the following statements about nonverbal communication is false?
a. Nonverbal communication may be intentional or unintentional. b. Nonverbal communication is related to culture. c. Nonverbal communication is not ambiguous. d. Nonverbal communication involves vocal inflection.
Which of the following statements is an advantage of manuscript delivery?
a. It can prevent you from making extensive changes in content. b. It allows for more eye contact than any other delivery mode. c. It provides an opportunity to choose more concise and eloquent language. d. It allows for more freedom of movement. e. It seems spontaneous, but is well-prepared and well-rehearsed.