The need to develop and monitor a common image for all units is important for which retail institutions?
a. independents and cooperatives
b. chains and franchises
c. chains and service sponsors
d. independents and service sponsors
b
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A professor at a local university noted that the exam grades of her students were normally distributed with a mean of 73 and a standard deviation of 11 . If 69.5 percent of the students received grades of C or better, what is the minimum score of those who received C's?
a. 70.39 b. 67.39 c. 50.39 d. 65.39
The Federal Trade Commission's "cooling off" rule allows you to
a. cancel a contract to purchase an item costing over $25 that is signed away from the dealer's normal place of business within three days. b. cancel a contract to purchase an item costing over $25 within three days. c. cancel a contract to purchase any item that is signed away from the dealer's normal place of business within three days. d. cancel any purchase within 10 days.