A user has just updated application software on a PC and now finds the video display does not work with the new application. Which of the following should the technician do FIRST?
A. Check the application web site for known hardware compatibility issues.
B. Change the video resolution on the PC.
C. Replace the video card.
D. Go to the video card vendors website to get the latest drivers.
Answer: A. Check the application web site for known hardware compatibility issues.
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