Match the proper term to this definition: the process by which repeated everyday practices create a “structure” for performance in the future.

Trying to determine an audience’s beliefs or attitudes about a speech topic is ________ analysis

A) psychological B) environmental C) informational D) demographic

According to media richness theory, which of the following is typically the “richest” medium?

a. video chat b. text messaging c. face-to-face d. email