What are the implications of an empty row (i.e., one with no check marks or x's) in the main body of the matrix of the house of quality?

A) Nothing, it's just a sparse row.
B) There is no synergy among the product characteristics.
C) Product characteristics are potentially superfluous.
D) Customer requirements are potentially not being met by the product.

Answer: D

Business

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A _____ comprises employees, managers, and stakeholders outside the company, including community colleges, universities, high schools, and grade schools.

Fill in the blank(s) with the appropriate word(s).

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A crime that is punishable by less than one year in jail is a _____________________?

A. Petty offense B. Misdemeanor C. Strict Liability D. Felony

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