A user's video card is starting to show random colors on the screen. Before replacing the card, which of the following troubleshooting steps should you do?

a. Establish a theory of probable cause
b. Document your findings
c. Nothing, just implement the solution
d. Identify the problem

Answer: a. Establish a theory of probable cause

Computer Science & Information Technology

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A device that can protect a computer from power surges and lightning is a ________

A) power strip B) UPS C) circuit breaker D) surge suppressor

Computer Science & Information Technology

A system administrator is tasked with dividing the network so that each department is separate from the other. Which of the following should be used to accomplish this task?

A. VLAN B. VPN C. VNC D. VM

Computer Science & Information Technology