An employee has applied for a position as a Customer Service Representative but does not speak English fluently. The employer requires fluency in English for this position. This is a violation of Title VII of the Civil Rights Act.
Answer the following statement true (T) or false (F)
False
An employer can require employees to be fluent in English so that they can interact with customers; the difference is that English is not mandated as the only language an employee may speak on the job.
Health Professions