A salespersons call rate refers to the ratio of calls made to the number of sales closed

Production blocking refers to the fact that:

a. high performers tend to lower their performance to match that of the lowest performers. b. the lowest performers tend to increase their performance to match that of the highest performers. c. people cannot fully do one task well when focused on another task. d. groups cannot agree on which creative idea is the best.

A person, place, object, event, or concept in the user environment about which the organization wishes to maintain data refers to a(n):

A) attribute. B) data element. C) relationship. D) entity. E) process.