The ________ is a national measure of satisfaction with quality that provides a resource for examining the differences in satisfaction among customers of different industries by their demographic and socioeconomic characteristics

A) Arbitron Rating Index
B) American Customer Satisfaction Index
C) Nielsen panel Index
D) American Regulated Index
E) J. D. Power Loyalty Index

B

Business

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To create an enforceable contract, which of the following is(are) needed?

A) Agreement and consideration B) Agreement, consideration, and contractual capacity C) Agreement, consideration, contractual capacity, and a lawful objective D) Agreement

Business

________ refers to the values and attitudes shared by individuals from a specific country that shape their behavior and their beliefs about what is important

A) National culture B) National values C) International value systems D) Global culture E) None of the above

Business