Which aspect of the negotiation process will most likely occur on a continuous basis?
A) persuasion
B) relationship building
C) preparation
D) concessions and agreement
B
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How should the worldwide accessibility of Web sites affect your choice of a do-main name?
(a) You should reserve domain names according to different pronunciations of your domain name in different languages. (b) You should reserve your domain name with every possible country extension (e.g.,.uk, .nl, .il, etc.). (c) When choosing your domain name, you should consider how different groups of people from different countries and cultures will interpret your domain name. (d) You should choose a domain name that is available under all possible dot-com extensions.
What is the emerging key to business-to-business e-commerce?
(a) Up-to-date site content. (b) Effective customer relationship management. (c) A working FTP site. (d) An attractive incentive to users to go register with your site.