The terms "World Wide Web" and "online" are used interchangeably

Which of the following statements does your book make about effective delivery?

A. Effective delivery is always delivered in an extemporaneous fashion. B. Effective delivery is mostly verbal. C. Effective delivery demonstrates your enthusiasm for the topic and confidence in the content. D. Effective delivery sounds practiced and polished.

Alonna says, "I've surveyed the other retailers in our mall, and we are very competitive with their prices on most of our products." Alonna's statement represents what kind of contribution?

A) task B) procedural C) climate D) egocentric E) dynamic