Explain the basic concept of social exchange theory

Which method for enhancing group and team creativity is characterized by group members sharing the ideas in writing or via e-mail, without meeting face-to-face?

a) Delphi techniqu b) Delphi technique c) Nominal-group technique d) Electronic brainstorming

When helping someone through grief, which of the following suggestions is detailed in the text?

a. It is acceptable to ignore leave-taking cues. b. Try not to talk too much about the loss. c. Give the person permission to grieve. d. Encourage them to look on the bright side.