Research suggests that ________ increase(s) understanding and can diminish prejudice in a person who does not wish to hear another point of view

Which trait is consistent with the maturation of personality?

a. higher neuroticism b. lower neuroticism c. lower conscientiousness d. lower agreeableness

A group of experts predicted that there would be an increase in therapy provided by master's-level practitioners, paraprofessionals, Internet services, telephone counseling, and self-help groups and a decrease in the use of psychiatrists and psychoanalysis. These future trends were predicted based on

a. pressures to reduce the cost of mental health services. b. research that shows that paraprofessionals, self-help groups, and Internet counseling provide better care for clients than do psychiatrists. c. the decreased attention span and motivational level of today's clients to participate in long-term therapy. d. Internet and telephone services now being able to create the therapeutic alliance as well as long-term therapies did in the past.