To create an objective tone, avoid personal pronouns

Indicate whether the statement is true or false.

Answer: TRUE
Explanation: Use a passive voice when you want to be diplomatic about pointing out a problem or an error, when you want to point out what's being done without taking or attributing either the credit or the blame, and when you want to avoid personal pronouns (I and we) in order to create an objective tone.

Business

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Placing sportswear and sporting goods together in one department illustrates which product grouping?

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