Dora, a customer care supervisor, is highly trusted within her company. So when Dora sends a spoken or written message to work associates, her message
A) is likely to be misunderstood because so few people in business are honest.
B) has a good chance of being received as intended.
C) will most likely encounter barriers because trust is not valued in customer care.
D) will most likely be received with defensiveness from associates who themselves are dishonest.
Answer: B
You might also like to view...
Andy Store sold merchandise in the amount of $5,800 to a customer on October 1, with credit terms of 2/10, n/30. The cost of the items sold is $4,000. Andy uses the perpetual inventory system. The journal entries that Andy will make on October 1 will include:
A) Debit to Accounts Receivable for $4,000 B) Credit to Merchandise Inventory for $5,800 C) Debit to Cost of Goods Sold for $5,800 D) Credit to Merchandise Inventory for $4,000 E) Credit to Net Income for $1,800
Markup pricing is commonly used as a form of ________ pricing
A) Cost plus B) Cost positive C) Cost favorable D) Cost and more E) All of the above