Cecilia was not sure she wanted to join a sorority, but she went through recruitment for the experience. What she didn’t expect was to meet Rhonda, another freshman who felt the same and who became a role model for her. Rhonda was well-liked and several sororities wanted to pledge her. When she pledged Kappa, Cecilia did also. What kind of power did Rhonda have over Cecilia?

A) information
B) referent
C) reward
D) expert

Answer: B

Communication & Mass Media

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What is the process of arguing between communicators who cannot agree on a common point called?

a) Negotiatio b) Conflict c) Affiliation d) Communication

Communication & Mass Media

Family is a

A. primary group B. secondary group

Communication & Mass Media