A ______ is a word, name, symbol, or device that is used in trade with goods to indicate the source of the goods and to distinguish them from the goods of others.

Which of the following is most likely the first step in a structured troubleshooting methodology?

a. Hypothesize the probable cause. b. Create an action plan. c. Create a post-mortem report. d. Define the problem.

Server "A" is a member of an NLB cluster. Server "A" is scheduled for routine maintenance that requires the server to be taken offline. What option should you use to take the server offline while not disrupting any client requests currently in progress?

A. Stop B. Hibernate C. Drainstop D. Suspend