Who among the following is associated with contributions to quality control in operations management?

A(n) _____ serves as a teacher, motivator, and keeper of the goals of the group.

a. emergent leader b. leader-as-technician c. leader-as-conductor d. leader-as-coach e. democratic leader

________: Seek to protect rights of employees and managers so their relationship can be productive/agreeable

Fill in the blank(s) with the appropriate word(s).