CT of the temporomandibular joint with LOCM

When faced with unruly or violent patients who pose threats to themselves, paramedics, or others, the paramedic may control the patients by using:

A) reasonable physical force. B) pepper spray. C) handcuffs. D) a Taser.

Which of the following nonverbal behaviors is likely to help you establish trust and rapport with a patient?

A) Using medical terminology to establish your professionalism B) Assuring the patient that now that the ambulance is here everything is going to be okay C) Using an authoritarian tone of voice when addressing the patient D) Walking briskly to the patient without rushing or running