In a brief essay, discuss the meaning of employee engagement, why it is important, and what can managers do to improve employee engagement. Support your answer with examples
What will be an ideal response?
Answer: Employee engagement refers to being psychologically involved in, connected to, and committed to getting one's job done. Employees that are considered engaged are those that view their work and tasks with a true sense of ownership as if they are running their own company. Additionally, engaged employees are described as "connected" to their work and tasks.
Many studies have resulted in showing that engaged employees show above median performance results and thus, help drive firm performance and productivity. For example, in one Gallup study, employee engagement was correlated with employees' customer service productivity and was associated with significant increases in sales, product quality, productivity, safety incidents, retention, and revenue growth. Practical action steps that managers can take to improve employee engagement include 1) ensuring employees understand their contributions to company's success, 2) showing employees how their own efforts contribute, and 3) promote environments yielding a sense of accomplishment by getting employees involved.
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In this scenario, which of the following is an example of primary data?
A) list of corporations obtained from the Chamber of Commerce B) information obtained from competitors' pamphlets C) data obtained from the surveys conducted in the 75 companies D) information obtained from the Internet about current market trends E) data obtained from competitors' Web sites
The fact that an English word such as blue-jeans has entered the Spanish language, while a Spanish word such as macho has come into American English illustrates that ________
A) cultural diffusion is a two-way process B) cultural trends come from emerging nations C) existing national borders are shifting D) material cultures are becoming universal