Rather than saying she is angry, Angie says, "I'm angry because someone yelled at me in traffic today." She is utilizing which step in achieving emotional understanding?

Trinity is both highly assertive and highly responsive.??How would we categorize Trinity?

A) competent/androgynous B) aggressive C) submissive D) noncompetent/undifferentiated

Ludwig von Bertalanffy

A) The second principle of thermodynamics B) The Social Psychology of Organizations C) The Management of Innovation D) General System Theory E) The Fifth Discipline F) Developing Organizations: Diagnosis and Action G) The Social Psychology of Organizing H) The four "promises" of systems theory