Haptics is:

When deliberating with others, you must _____

A) be completely objective, ridding yourself of all bias B) make good arguments in support of your opinions C) hold to your opinion until others adopt your view D) view those who disagree as enemies you must defeat

At the monthly meeting of the Chamber of Commerce, a representative from a local tour bus company makes a presentation about the economic advantages of using her company's services for the visiting dignitaries

What kind of special-occasion speech is this? a. public-relations speech b. professional report c. keynote address d. ceremonial speech