In PDM, an activity can have successors with no predecessors

Sustainable marketing consists of five principles: consumer-oriented marketing, customer-value marketing, innovative marketing, sense-of-mission marketing, and societal marketing

Indicate whether the statement is true or false

Difficulties closing the sale are most likely to arise when:

A) the salesperson is not strategically prepared for the close B) the "magic moment" has elapsed before the close has been attempted C) verbal and nonverbal clues contradict each other D) the customer responds positively to the trial close E) the salesperson has too much confidence in the close