The primary focus of database marketing is on relationship-building rather than sales

Indicate whether the statement is true or false

TRUE

Business

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When you must deliver bad news in the workplace, remember that

A) you should de-emphasize the news at all costs. B) your feelings, as well as the feelings of anyone who receives the message, are irrelevant. C) delaying, downplaying, or distorting the news may be unethical or illegal. D) internal and external audiences will react to the news in the same way. E) it is often easiest for the receiver if the news is delayed.

Business

When an employee questions a judgmental issue, he/she is questioning what?

What will be an ideal response?

Business