The second principle of Deming management is __________
a. the PDCA cycle should be implemented to improves the quality of work life of employees
b. quality improvements lead to organizational enhancement
c. hard data should be the basis of quality improvement
d. companies should aim at improving the system, not blaming the workers
d. companies should aim at improving the system, not blaming the workers
Business
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Peppers and Rogers described different steps that are involved in one-to-one marketing. These steps include all of the following except:
A) identify. B) differentiate. C) interact. D) evaluate. E) customize.
Business
If a shareholder cannot attend the corporation's annual meeting, the shares may still be voted using
A) a proxy. B) majority voting rules. C) the cumulative voting right. D) the preemptive right.
Business