Which of the following terms refers to the recognition of the bargaining history of those in the same industry to determine the respective rights of the parties involved in a labor dispute?

The financial ratio measured as net income divided by total assets is known as the firm's:

A. profit margin. B. return on assets. C. return on equity. D. asset turnover. E. earnings before interest and taxes.

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

A. spokesperson B. liaison C. leader D. negotiator E. monitor