What action can jeopardize the confidence patients have in physician's services?

A. Acting embarrassed to talk about fees or money owed to the office
B. Talking poorly about the physician
C. Requiring patients to make their copay at the time of service
D. Appearing busy on the telephone

A.Acting embarrassed to talk about fees or money owed to the office

Health Professions

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Why must patients' medical records exist indefinitely when they participate in medical research?

What will be an ideal response?

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Which of the following is NOT a guideline in handling a fire in a medical office?

a. Rescue employees and patients from the fire area. b. Alert by calling 911 immediately. c. Confine the fire by closing doors and windows. d. Use the elevator and never the stairs.

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