In what way are production teams and service teams similar?
A) They both focus on improving ongoing aspects of the business
B) They both focus on improving aspects of employee interactions
C) They both focus on meeting short-term goals of the business
D) The names can be used interchangeably
A
Explanation: A) Production teams focus on improving the production or operational performance via increasing the effectiveness and efficiency of ongoing operations. Service teams focus on addressing the ongoing needs of customers. The common element between service teams and production teams is that they address ongoing issues in the organization instead of short-term projects.
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