Establishing lessons learned occurs during the

A) conceptualization phase.
B) planning phase.
C) post-implementation phase.
D) implementation phase.

C

Business

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Ruth Terry is a realtor. In her ads, Terry offers the free use of a moving truck to every customer she helps either buy or sell a house. This free use of a moving truck is an example of a(n) ________

A) benefit B) demand C) social marketing concept D) need E) production orientation

Business

What is the name of the quality tool that prioritizes problems based on their importance?

(a) his-togram, (b) Pareto diagram, (c) control chart, (d) check sheet, (e) scatter diagram.

Business