Arjun knew that his fellow union members opposed a plan to cut overtime at the plant, but he wanted them to view it more positively. He planned to discuss the likelihood that the plant would close altogether if payroll costs were not reduced. His purpose was to __________.
A. provide new information or perspective
B. set an agenda
C. strengthen commitment
D. weaken commitment
Answer: A
Communication & Mass Media
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A brief sketch of the body of your speech is called the
a. working outline. b. idea cluster. c. sloppy copy. d. framework.
Communication & Mass Media
According to the text, which of the following emotions do we communicate directly through the use of space, gaze, and touch?
a. disgust b. surprise c. contempt d. none of these
Communication & Mass Media