The structure indicated by the letter F is a(n) ________. 

Which phrase best illustrates the EMT using the summary technique of therapeutic communication?

A) "It appears that you have been depressed for several weeks now." B) "Since you are depressed, we need to transport you to the hospital." C) "I know how you feel; my brother suffers from depression." D) "Since you are not in a calm state of mind, we have to transport you to the ED."

Administrative tasks performed by a medical assistant may include:

A) insurance processing. B) patient file preparation and filing. C) scheduling. D) all of the above.