Projective techniques include:

Maggie is very nervous around devout Muslims. She thinks they don't belong in the U.S., and never tries to make any conversation with Muslims she comes across. Maggie's actions are an example of __________

a. ethnocentrism b. assimilation c. resistance d. tolerance e. cultural relativism

The most important step in developing an action plan to conquer speech anxiety is

a. to commit to the goal. b. to learn the techniques. c. to follow a schedule to practice the techniques. d. to participate in public communication. e. to use all of the above.