At the contact stage, which of the following is particularly important?
A) ability to articulate ideas
B) opening line
C) an introduction
D) physical appearance
Answer: D
Communication & Mass Media
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One must prepare at least three types of outlines for a speech.
a. true b. false
Communication & Mass Media
Empathic listening is best viewed in two stages:
the empathy you feel for the speaker, and the empathy you feel for the message. Indicate whether the statement is true or false
Communication & Mass Media