New media have less personalization than old media

Savena needed room to move during her speech, but when she arrived to make her presentation, she learned that she would have to use a microphone affixed to a lectern. Savena's mistake was not conducting a pre-speech

a. audience analysis. b. formal demographic analysis. c. situational analysis. d. informal psychological analysis.

“Of course you get pushed around. I told you that’s what would happen if you don’t tell people what you want.”

a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing