The Ritz-Carlton hotel chain trains its employees carefully, instills in them a sense of pride, and motivates them by recognizing and rewarding outstanding customer service. What does it use?

a. patronage programming
b. internal marketing
c. service quality
d. relationship marketing

Ans: b. internal marketing

Business

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Wireless communication is primarily based on laser technology, hence its increased transmission speed

Indicate whether the statement is true or false

Business

Database implementation involves using ________ to implement the database model as an actual database

A) Front-end applications B) DBMS C) Database system D) Indirect interaction

Business