What can be done to soften unexpected bad news?
A) It can be followed by reasons for the bad news.
B) It can be written using "you" language.
C) It can be implied, allowing the receiver to guess at the bad news.
D) It can be placed later in the message.
E) It can be apologized for.
Answer: D
Explanation: D) You can soften the unexpected bad news by moving it later in the message. In addition, provide an honest explanation without giving too much information about the other client, and it does express some appreciation
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For the purposes of production planning, product groups should be established on the basis of:
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