Encoding a message occurs when one receives a message and interprets the meaning

Chinh knows that when he visits his friend, Rob, he must always call ahead. Rob has never

directly told Chinh to do this. This example illustrates a/an ________. A) explicit rule B) implicit rule C) content rule D) relational rule

Effective argumentation in groups is characterized by

a) competition. b) critical thinking. c) persuasion. d) groupthink. e) hostility.