Dorian is a server at a restaurant near her college campus. Which trait is especially important in Dorian's current job?

Compared to neutral information, emotional information is remembered __________

a. better b. in less detail c. more slowly d. pragmatically

Regarding telephone and Internet therapy, which of the following statements is FALSE?

a. Email counseling may not be completely confidential, since emails can be intercepted and misused. b. Research has shown telephone counseling helped improve the success rates for smokers as well as benefiting depressed persons. c. Telephone therapy is seriously undermined by the lack of close personal contact found in face-to-face interactions. d. Telephone and internet therapists have to be credentialed and licensed just like face-to-face therapists.