What stage of the listening process is involved when you choose to ignore certain sounds in favor of others?

Speakers can make listeners more resistant to the later attempts at counter-persuasion by raising and refuting opposing views

Indicate whether the statement is true or false

In his speech on CPR, Ben used sources that were five years

old and failed to note recent changes in Red Cross guidelines. Ben violated which characteristic of effective support materials? a. completeness b. trustworthiness c. accuracy d. currency