Managers can improve employee satisfaction with the feedback process by:
A. keeping the feedback session short and concentrating on only the positive aspects of performance.
B. using the tell-and-sell approach during the feedback session.
C. avoiding decisions about following up on goals as these tend to intimidate the employee.
D. letting employees voice their opinions and discuss performance goals during the feedback process.
E. focusing on the employee's personality.
Answer: D. letting employees voice their opinions and discuss performance goals during the feedback process.
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