Self-ful?lling prophecy proposes that negative cultural stereotypes about a group can create for its members a belief in the stereotype.

Self-ful?lling prophecy proposes that negative cultural stereotypes about a group can create for its members a belief in the stereotype

How can a company turn an unhappy customer in to a brand advocate?

A) By responding on social media tools B) By granting the claim or request C) By explaining how the customer was at fault D) By resolving issues quickly E) By allowing the customer to post feedback on social media outlets such as Yelp

If during a title search it is discovered that a parcel of land has many encumbrances, it may be that the title to that real estate will be viewed as:

A) marketable. B) insurable. C) unmarketable. D) affixed.