The life expectancy of a customer decreases exponentially as a business moves to higher levels of customer retention

Francis, a restaurant chain's social media manager, wants to conduct an online contest to promote his restaurant. He conducts the contest in a social networking site which allows people to post only 140-characters long updates

In this context, Francis has used -_____ to conduct the contest. a. social review sites b. media sharing sites c. private blogs d. microblogs

If a U.S. Tax Court agrees with the taxpayer on appeal that the IRS position was largely unjustified, which of the following is correct?

A. The taxpayer may recover administrative but not litigation costs B. The taxpayer must still pay administrative and litigation costs C. To be eligible to recover some of the administrative and litigation costs, the taxpayer must have tried to resolve the case administratively, including going through the appeals process, and must have given the IRS the information necessary to resolve the case D. The taxpayer may recover litigation but not administrative costs E. None of these choices are correct