The executive team at McDonald's Restaurants has decided that customers should expect to sometimes be treated rudely because many store associates earn close to the minimum wage

Which of the following statements is valid?

A. To avoid cluttering your instructions, use as few transitional phrases as possible. B. A usability evaluation is appropriate for instructions, but not for procedures. C. A common format for online instructions is a PDF file. D. Introductions are unnecessary for instructions.

A residential development that has been approved as a PUD by a local government does NOT have to register with the Colorado Real Estate Commission.

a. true b. false