Socially acceptable norms regarding the expression of emotion are referred to as ___________

What use does a reporter have of FAQs?

a. They are an easy way to get information from an organization's web site b. A reporter can copy and paste a FAQ into his or her article in lieu of actually writinganything c. Reporters can't use FAQs because they are notoriously unreliable d. By using a FAQs machine a reporter can send documents over phone lines

Louise has prepared a brief questionnaire to find out how satisfied her clients are with the service she has been providing them. She is engaging in which kind of quantitative research method?

a. experiment b. survey c. textual analysis d. historical analysis e. descriptive statistics